Customer Service
Our Help Center is a good place to learn more about Movement. If you have more questions, our expert Customer Service team is ready to help.
Email: servicing@movement.com
Phone: 855-979-1084
Financial Hardship Assistance
If you are facing a hardship that makes it difficult to make your mortgage payments, we are here to discuss options that may be available to you.
Email: mortgage-assistance@mmservicing.com
Phone: 855-979-1090
Addresses
Movement's addresses are listed below. If you need to send something to us by mail, please choose from the options below. For payments, make sure to use the specified addresses to avoid delays and possible additional fees.
| Category | Address |
|---|---|
| Check payments via regular mail | Movement Mortgage, LLC PO Box 71319 Charlotte, NC 28272 |
| Check payments via overnight, certified, or tracked mail | Movement Box 71319 6125 Lakeview Rd, Suite 800 Charlotte, NC 28269 |
| General questions and requests | PO BOX 100030 Duluth, GA 30096 |
| Loss mitigation / mortgage assistance documentation and requests | Movement Mortgage, LLC Loss Mitigation Department PO Box 100027 Duluth, GA 30096 |
| Insurance claim documents or insurance claim checks | Attn: Loss Draft Services PO Box 29413 Phoenix, AZ 85038 |
| Insurance claim overnight address | Attn: Loss Draft Services 7350 N Dobson Rd. Ste. 101 Scottsdale, AZ 85256 |
| Mortgagee clause update | Movement ISAOA ATIMA PO Box 29411 Phoenix, AZ 85038-9411 |
| Other insurance-related documents | Movement Mortgage, LLC Attn: Insurance Department PO Box 29411 Phoenix, AZ 85038 |
| Requests for information or notices of error | Movement Mortgage, LLC PO Box 100035 Duluth, GA 30096 |
Wire Information for Title Companies
| Recipient | Movement Mortgage, LLC |
| Bank | Wells Fargo, N.A. |
| Account Number Ending in | 4941743312 |
| Routing Number | 121000248 |
| Bank Address | 420 Montgomery Street, San Francisco, CA 94104 |